Eligibility for Refunds
1. Service Activation Delay: If you have purchased a Hypello plan and it has not been activated in your account within two (2) working days from the date of purchase, you are eligible for a full refund.
In such cases, please contact our support team at hello@hypello.com with your purchase details.
Non-Refundable Situations
1. Service Activation: Once the Hypello service has been activated in your account, refunds are not available.
2. Usage of Service: Refunds will not be issued based on non-usage of the service after it has been activated. Once the service is active, it is considered fully delivered and utilized, regardless of the extent of use by the customer.
General Refund Terms
Refund Requests:
To request a refund, please contact our support team at hello@hypello.com within two (2) days of your purchase. Include your purchase details and a brief reason for your request.
Processing Refunds:
Approved refunds will be processed within seven (7) working days of approval. Refunds will be issued to the original payment method used during purchase.
Service Issues:
If you experience any issues with the Hypello service, we encourage you to contact our support team immediately. Our team will work diligently to resolve any problems you encounter.
Changes to Refund Policy
Hypello reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.
By purchasing or subscribing to Hypello, you acknowledge that you have read, understood, and agreed to this Refund Policy.
Contact Information
Hypello Support Team
📧 Email: hello@hypello.com
🌐 Website: https://hypello.com
Last Updated: November 7, 2025