The best UChat alternative for Instagram brands and agencies
UChat is a flexible omnichannel chatbot builder, but its bill grows with bot users, bots, and team members. Hypello is made for Instagram and Facebook. Contacts are never capped, the free plan covers 1,000 DMs a month, and paid plans come with AI credits for your agents.
Updated
Hypello vs UChat in short
Hypello suits businesses that sell through Instagram DMs and don't want contact counts to drive the bill. Its paid plans start at $4.90 a month billed yearly with no contact cap, while UChat Pro is $15 a month for 1,000 bot users and charges for every block above that. Hypello also includes Ask to Follow on the free plan, plus Re-Trigger for comments from the past seven days and AI credits on paid plans. Choose UChat if you need WhatsApp, web chat, or a white-label platform to resell.
Hypello vs UChat at a glance
| Feature | Hypello | UChat |
|---|---|---|
| Free plan | Yes, 1,000 DMs a month | Yes, 1 bot and 200 bot users |
| Paid plans from | $4.90/mo billed yearly ($8 monthly) | $15/mo billed monthly, yearly via support |
| How the price grows | Flat, by connected accounts | By bot users, bots, and members |
| Contacts | Unlimited on every plan | 200 on Free, 1,000 on Pro, then add-ons |
| Accounts on the first paid plan | 2, with 6 and 10 account tiers | 1 bot, then $10 a month per bot |
| AI agents | Every plan, AI credits from Creator | Yes, through providers such as OpenAI |
| Ask to Follow before the DM | Included on Free | Not listed |
| Replies to comments from before you went live | Paid plans, past 7 days | Not listed |
| White label for agencies | No | Partner plan, $199/mo |
| Support | WhatsApp and email, every plan | Chat and email |
| Channels | Instagram and Facebook | Instagram, Messenger, WhatsApp, TikTok, Telegram, SMS, web chat, and more |
Why Instagram teams move from UChat to Hypello
- Contacts don't change the price
- UChat counts every bot user, including inactive ones. Pro includes 1,000, then adds $5 a month per 1,000 up to 5,000 and $20 per 5,000 after that. Hypello includes unlimited contacts, so a busy launch week leaves your bill where it was.
- More than one account from the start
- UChat Pro includes one bot, and each extra bot costs $10 a month. Hypello Creator connects two Instagram or Facebook accounts, with 6 and 10 account tiers, and agencies can run up to 15 accounts on one plan.
- A larger free plan for Instagram
- Hypello Free connects two accounts and sends up to 1,000 DMs a month, with no cap on automations or contacts. UChat Free includes 200 bot users on one bot, and UChat counts everyone who engages with the bot, not only active users.
- AI without a separate API bill
- UChat lets you pick an AI model, its OpenAI setup guide asks for your own API key, and its pricing FAQ says your provider bills you for usage on your own key. Hypello's AI agents learn from your website, documents, and instructions, and run on credits included in paid plans: 100 a month on Creator and 4,000 on Pro.
- Growth tools made for Instagram
- Hypello can ask people to follow before it sends the DM on every plan. Paid plans add Re-Trigger for comments from the past seven days, follow-ups for people who didn't click, and automations for your next post before you publish. We couldn't find a follow check or replies to earlier comments on UChat's site or in its Instagram training.
- Templates instead of building flows
- In UChat's Instagram training, you build an opt-in flow first and then attach a comment trigger to it. In Hypello, one DM from Comments template holds the post, keywords, public replies, and message, so most automations are ready in a few minutes.
Hypello vs UChat features for Instagram
| Feature | Hypello | UChat |
|---|---|---|
| Instagram automations | ||
| Comment-to-DM on posts and Reels | Yes | Yes |
| Several public reply variations | Yes | Yes |
| Story replies and Story mentions | Yes | Yes |
| Comments on adsNeeds a connected Facebook Page on Hypello | Yes | Yes |
| Instagram Live comments | Yes | Not listed |
| Reply when someone shares your post to your DMs | Yes | Not listed |
| Reply to comments from before you went live | Re-Trigger on paid plans, past 7 days | Not listed |
| Growth and lead capture | ||
| Ask to Follow before sending the DM | Included on Free | Not listed |
| Capture lead details in the chat | Creator plan and up | Yes |
| Mailchimp | Creator plan and up | Yes |
| Klaviyo | Creator plan and up | Not listed |
| Zapier, Make, and Shopify | No | Yes |
| AI | ||
| AI agents for sales, support, and leads | Yes | Yes |
| AI usage cost | Credits included from Creator | Your provider's rates on your own API key |
| Choose your own model, such as OpenAI or Claude | No | Yes |
| Hand the chat to your team | Yes | Yes |
| Channels and agency tools | ||
| Instagram and Facebook Messenger | Yes | Yes |
| WhatsApp, Telegram, SMS, and voice | No | Yes |
| Website chat widget | No | Yes |
| Resell under your own brand and domain | No | Partner plan |
| Safety and support | ||
| Meta status | Meta Tech Provider | Listed in Meta's partner directory |
| Delay before replying | Creator plan and up | Yes |
| Queue DMs when Instagram's hourly limit is reached | DM Safety Queue | Not listed |
| Support channels | WhatsApp and email, every plan | Chat and email |
Hypello vs UChat pricing
UChat prices by bot users, bots, and team members, and it counts every bot user, not only active ones. On Hypello, the number of connected Instagram and Facebook accounts sets the price, and paid plans never limit DMs or contacts.
Hypello
FreeFree forever
Every core automation, with 1,000 DMs a month.
Creator$4.90/mo billed yearly, $8 monthly
Unlimited DMs and growth features for creators and small brands.
Pro$14.90/mo billed yearly, $18.90 monthly
AI agents that answer, qualify, and sell in your DMs.
Business$25/mo billed yearly, $35 monthly
Unlimited AI agents and the most AI credits for teams and agencies.
UChat
Free$0
1 bot, 200 bot users, 1 member. New accounts get a 14-day trial of Pro features.
Pro$15/mo, billed monthly
1 bot, 1,000 bot users, 5 members. Shown with $29 crossed out, and called Business in UChat's comparison table.
Partner$199/mo, billed monthly
White label with your own domain and pricing. 5 bots, 10,000 bot users, 5 members. Client licenses from $10 a client a month.
Add-ons$5 to $20/mo
Extra bot or member $10 a month on Pro, $5 on Partner. Extra bot users $5 per 1,000 up to 5,000, then $20 per 5,000.
Yearly billingThrough support
UChat's FAQ lists a one-month discount on yearly plans.
Source: UChat pricing page, checked October 30, 2026.
What you would pay
| Feature | Hypello | UChat |
|---|---|---|
| 1,000 contacts, under 1,000 DMs a monthCheapest plan that fits, monthly billing | $0 on Free | $15 on Pro |
| 5,000 contactsMonthly billing. Pro, plus $5 per extra 1,000 bot users | $8 on Creator | $35 on Pro |
| 25,000 contacts after a viral ReelMonthly billing. Pro, plus $5 per 1,000 up to 5,000 and $20 per 5,000 above | $8 on Creator | $115 on Pro |
| Three Instagram accountsMonthly billing. One UChat bot per account, $10 per extra bot | $14.90 on Creator, up to 6 accounts | $35 on Pro with 2 extra bots |
Hypello or UChat?
Choose Hypello if you
- Run most of your automation on Instagram, with Facebook alongside it
- Want a price that stays the same as your contact list grows
- Need a free plan with 1,000 DMs a month and unlimited contacts
- Want AI agents without setting up and paying for your own API key
- Want Ask to Follow and replies to comments from the past seven days
- Run up to 6 Instagram or Facebook accounts on Creator for one price
- Prefer WhatsApp support, or paying in INR with UPI
Choose UChat if you
- Need WhatsApp, Telegram, SMS, voice, or a website chat widget alongside Instagram
- Run an agency that wants to resell a chatbot platform under its own brand and domain
- Want to pick your own AI model, such as OpenAI, Claude, or Gemini, and pay the provider directly
- Want live chat handoff, CRM boards, and support tickets alongside your bots, with 5 members on Pro
- Connect flows to Zapier, Make, Shopify, Stripe, or Calendly
How to switch from UChat to Hypello
- 1
Write down your Instagram triggers
For each comment trigger, note the keywords, whether it watches all posts or one post, the public replies, and the flow it sends. Do the same for Story reply and Story mention triggers.
- 2
Set them to Inactive in UChat
Switch the matching Instagram triggers to Inactive so one comment doesn't get a reply from both tools. Leave WhatsApp or web chat bots running if you still use them.
- 3
Create a Hypello account and connect Instagram
Sign in with Google or an email code, then link your Instagram Business or Creator account through Meta's login. Add your Facebook Page as well if you want to automate ad comments.
- 4
Rebuild each trigger from a template
Open the DM from Comments template and point it at a single post or at Any post or reel. Enter the keywords from your notes, a few public reply variations, and the DM with its link buttons.
- 5
Go live and pick up recent comments
Turn the automation on, then leave your keyword on the post from a friend's account to see the DM arrive. Paid plans can also run Re-Trigger to answer eligible comments left during the last seven days.
The verdict
UChat is a good fit for agencies and businesses that want one flow builder across WhatsApp, web chat, Messenger, and Instagram, their own choice of AI model, or a white-label platform to sell to clients. For a single bot with a small audience, its Pro plan is also inexpensive.
If your conversations happen on Instagram and Facebook, Hypello is simpler to run, and its price doesn't grow with your contact list. Every plan stores as many contacts as you collect, Ask to Follow works on the free tier, paid plans add Re-Trigger for comments you missed, and AI agents run on credits included from Creator. Compare the plans or start for free.
FAQs
Frequently asked questions
What people ask before moving from UChat to Hypello.
For Instagram accounts with a growing audience, usually yes. Hypello Creator costs $4.90 a month on yearly billing or $8 on monthly billing, covers two connected accounts, and never limits contacts. UChat Pro is $15 a month for one bot and 1,000 bot users, and extra bot users cost $5 per 1,000 up to 5,000 and $20 per 5,000 after that, so 25,000 contacts comes to $115 a month. UChat Pro does include 5 team members and more channels.
UChat's pricing page lists a Free plan with 1 bot, 200 bot users, and 1 member, a Pro plan at $15 a month with 1 bot, 1,000 bot users, and 5 members, and a white-label Partner plan at $199 a month with 5 bots, 10,000 bot users, and 5 members. The Pro card shows $29 crossed out, and the comparison table calls the same plan Business. On Pro, extra bots and members are $10 a month each, and UChat's FAQ says yearly billing earns a one-month discount through its support team.
UChat counts bot users, and its FAQ says it counts all of them, not only active ones. Pro includes 1,000, then extra bot users cost $5 a month per 1,000 up to 5,000 and $20 a month per 5,000 above that. Hypello includes unlimited contacts on every plan, and its price changes only with the number of connected accounts.
Hypello Free costs nothing and covers two Instagram or Facebook accounts, 1,000 DMs a month, unlimited automations and contacts, Ask to Follow, and one AI agent. UChat Free covers 1 bot and 200 bot users, and new UChat accounts also get a 14-day trial of Pro features. If you need WhatsApp or web chat on a free plan, UChat covers more channels.
No. Hypello's AI agents run on AI credits included in paid plans: 100 a month on Creator, 4,000 on Pro, and 8,000 on Business. You add your website, documents, and instructions as knowledge sources. UChat connects to AI providers such as OpenAI, Claude, and Gemini, its OpenAI setup guide asks for your own API key, and its pricing FAQ says that when you connect your own key, your provider bills you for usage.
Hypello can't import UChat flows, so each Instagram automation is rebuilt by hand. Set the matching UChat triggers to Inactive first so nobody gets two DMs, then recreate each keyword, public reply, and DM from a Hypello template. If you get stuck, message Hypello support on WhatsApp or email hello@hypello.com.
No. Hypello works on Instagram and Facebook only. For email marketing, its paid plans collect emails and phone numbers inside DMs and pass them to Mailchimp or Klaviyo. UChat connects WhatsApp, Telegram, SMS, voice, a website chat widget, and other channels to one flow builder, so it's the better fit if you need those.
Hypello is a Meta Tech Provider that uses Meta's official API and never asks for your Instagram password. UChat is listed in Meta's partner directory. Neither tool can guarantee an account will never be restricted, which is why Hypello holds DMs in a DM Safety Queue when Instagram's hourly limit is hit, switches to Slow-Down Mode during cool-off periods, and lets paid plans add a reply delay.
Keep reading
Move your Instagram bots from UChat
Rebuild your comment and DM automations with unlimited contacts, starting on the free plan.