The best BotSpace alternative for Instagram-first brands
BotSpace puts WhatsApp and Instagram in one inbox, but its Pro plan is priced by engaged contacts and allows up to 10 workflows. Hypello is built for Instagram and Facebook. Its Creator plan costs ₹399 a month with unlimited contacts and automations, and paid plans include AI credits.
Updated
Hypello vs BotSpace in short
Choose Hypello if Instagram is where you sell and 5 workflows aren't enough. Creator costs ₹399 a month, or ₹249 a month billed yearly ($4.90 in USD), for unlimited automations, DMs, and contacts, while BotSpace Pro starts at ₹999 for 500 engaged contacts and rises with every tier. Hypello also adds Facebook, Re-Trigger for comments from the past 7 days, and AI agents that run on included credits. Choose BotSpace if you need WhatsApp, a shared team inbox, or Shopify order messages, or if its free plan's 5 workflows cover what you do.
Hypello vs BotSpace at a glance
| Feature | Hypello | BotSpace |
|---|---|---|
| Free plan | Yes, 1,000 DMs a month | Yes, 5 workflows and 1 channel |
| Paid plans from | $4.90/mo billed yearly ($8 monthly) | ₹999/mo ($15) billed monthly, 500 contacts |
| How the paid price grows | By connected accounts only | By engaged contacts each month |
| Automations | Unlimited on every plan | 5 on Free, 10 on Pro |
| Contacts and DMs on the free plan | Unlimited contacts, 1,000 DMs a month | Unlimited contacts, no DM cap listed |
| Accounts included | 2 Instagram or Facebook accounts | 1 channel, ₹750 a month per extra |
| AI agent pricing | AI credits included from Creator | ₹10 per resolved conversation, Pro and up |
| Replies to comments from before you went live | Paid plans, past 7 days | Not listed |
| Support on the free plan | WhatsApp and email | Limited |
| Channels | Instagram and Facebook | WhatsApp, Instagram, web chat, SMS, email, and voice |
Why Instagram-first brands switch from BotSpace to Hypello
- Your bill doesn't follow your reach
- BotSpace Pro is priced by engaged contacts, so every commenter who gets a DM counts. 500 cost ₹999 a month, 5,000 cost ₹2,800, and 20,000 cost ₹8,800. Hypello Creator is ₹399 a month with unlimited DMs and contacts, so a Reel that takes off leaves your bill the same.
- No cap on automations
- BotSpace Free allows 5 workflows and Pro allows 10, with unlimited workflows only on custom-priced Premium. Every Hypello plan, Free included, runs unlimited automations, so each post, Story, and Live can have its own keyword and DM.
- AI credits in the plan, not a fee per chat
- Rex starts on BotSpace Pro and charges ₹10 for each resolved conversation, on top of the plan. Hypello's Sales, Support, and Leads agents run on AI credits that come with the plan: 100 a month on Creator and 4,000 on Pro, which is about 4,000 to 5,600 AI messages.
- Two accounts and Facebook included
- Each BotSpace plan includes one channel, and every extra channel costs ₹750 a month. Hypello Free and Creator connect 2 Instagram accounts or Facebook Pages, and Hypello automates Facebook Page comments and Messenger, which BotSpace doesn't list.
- Catch missed comments and ad comments
- Hypello's Re-Trigger answers eligible comments from the past 7 days that arrived before an automation went live, and it sends DMs to people who comment on your boosted posts and ads. BotSpace lists click-to-Instagram ads, but not replies to earlier comments or to comments on your ads.
- Support on WhatsApp from the free plan
- BotSpace lists limited support on Free and email or WhatsApp with a 48-hour SLA on Pro. Every Hypello plan, Free included, comes with priority support on WhatsApp and email.
Hypello vs BotSpace features for Instagram
| Feature | Hypello | BotSpace |
|---|---|---|
| Instagram automations | ||
| Comment-to-DM on posts and Reels | Yes | Yes |
| Public reply under the comment | Yes | Yes |
| Story replies and Story mentions | Yes | Yes |
| Instagram Live comments | Yes | Yes |
| Keyword auto replies in DMs | Yes | Yes |
| Comments on boosted posts and adsNeeds a connected Facebook Page on Hypello | Yes | Not listed |
| Reply to comments from before you went live | Re-Trigger, past 7 days | Not listed |
| Automate your next post before publishing | Yes | Not listed |
| Growth and lead capture | ||
| Ask to Follow before sending the DM | Every plan, including Free | Yes |
| Follow-up DMs to people who didn't click | Paid plans | Yes |
| Collect emails and phone numbers | Paid plans | Yes |
| Mailchimp and Klaviyo | Paid plans | Not listed |
| Shopify, HubSpot, Zoho CRM, Google Sheets, Zapier, and Make | No | Yes |
| AI | ||
| AI agent that answers Instagram DMsTrained on your website, documents, and instructions | AI credits from Creator | Pro plan and up |
| How AI use is charged | Credits included in the plan | ₹10 per resolved conversation, ₹2 per moderated comment |
| AI agent on Facebook Messenger | Yes | Not listed |
| AI agent on WhatsApp | No | Yes |
| Hand the chat to your team | Yes | Yes |
| Channels | ||
| Instagram comments and DMs | Yes | Yes |
| Facebook Page comments and Messenger | Yes | Not listed |
| WhatsApp broadcasts, catalogs, and payments | No | Yes |
| Web chat, SMS, email, and voice | No | Yes |
| Plans, safety, and support | ||
| Automations per plan | Unlimited on every plan | 5 on Free, 10 on Pro |
| Accounts included | 2 on Free and Creator, up to 15 | 1 channel, ₹750 a month per extra |
| Yearly billing on self-serve plans | From ₹249 a month | Not listed |
| Meta status | Meta Tech Provider | Meta Business Partner |
| Queue DMs when Instagram's hourly limit is reached | DM Safety Queue | Not listed |
| Support channels | WhatsApp and email, every plan | Limited on Free, email or WhatsApp on Pro |
Hypello vs BotSpace pricing
BotSpace bills Pro monthly by engaged contacts: people who message or comment and get a reply in that month. The AI agent, extra channels, and unlimited Copilot seats cost extra. Hypello's INR prices include tax, and Creator stays at ₹399 a month, or ₹249 a month billed yearly, however many people you reach.
Hypello
FreeFree forever
Every core automation, with 1,000 DMs a month.
Creator$4.90/mo billed yearly, $8 monthly
Unlimited DMs and growth features for creators and small brands.
Pro$14.90/mo billed yearly, $18.90 monthly
AI agents that answer, qualify, and sell in your DMs.
Business$25/mo billed yearly, $35 monthly
Unlimited AI agents and the most AI credits for teams and agencies.
BotSpace
Free₹0 ($0)
1 seat, up to 5 workflows, unlimited engaged contacts, and 1 channel. Limited support. No AI agent.
ProFrom ₹999/mo ($15), billed monthly
500 engaged contacts. 2,500 cost ₹1,600, 5,000 cost ₹2,800, 10,000 cost ₹5,000, and 20,000 cost ₹8,800 a month. 5 seats, up to 10 workflows, AI agent and Copilot. 14-day free trial.
PremiumCustom
Unlimited seats and workflows, teams, roles and permissions, volume discounts, and a dedicated manager.
Add-onsUsage-based
Rex AI agent ₹10 per resolved conversation (and ₹2 per moderated Instagram comment, per the help center), ₹750 ($9) a month per extra channel, and ₹750 ($9) per seat a month for unlimited Copilot. WhatsApp, SMS, email, and phone usage is billed from a prepaid wallet.
Source: BotSpace pricing page, checked October 30, 2026.
What you would pay
| Feature | Hypello | BotSpace |
|---|---|---|
| Up to 5 automations, 5,000 people a month, no AICheapest plan that fits, monthly billing in INR | ₹399 on Creator | ₹0 on Free |
| 6 to 10 automations, 5,000 people a monthCheapest plan that fits, monthly billing in INR | ₹399 on Creator | ₹2,800 on Pro |
| 6 to 10 automations, 20,000 people a monthCheapest plan that fits, monthly billing in INR | ₹399 on Creator | ₹8,800 on Pro |
| AI agent resolves 300 chats from 500 people a monthMonthly billing in INR. Hypello Pro includes 4,000 AI credits | ₹1,699 on Pro | ₹3,999 on Pro, ₹999 plus ₹3,000 for Rex |
Hypello or BotSpace?
Choose Hypello if you
- Sell mainly through Instagram, with Facebook as a second channel
- Want to pay ₹399 a month however many people comment on your posts
- Need more than 5 automations without moving to contact-based pricing
- Want AI agents that run on included credits instead of a fee for each resolved chat
- Want Re-Trigger, next post automation, and DMs from ad comments
- Manage 2 or more Instagram accounts or Facebook Pages on one plan
- Want support on WhatsApp and email on the free plan too
Choose BotSpace if you
- Sell on WhatsApp and need broadcasts, catalogs, and payments there
- Run a Shopify store and want order confirmations and abandoned cart messages
- Want one shared inbox for WhatsApp and Instagram with team seats and mobile apps
- Connect your chats to HubSpot, Zoho CRM, Google Sheets, Zapier, or Make
- Need 5 automations or fewer and want a free plan with no DM cap listed
How to switch from BotSpace to Hypello
- 1
Write down your Instagram workflows
For each one, note the trigger (a comment, Story reply, or DM), the keywords, the post, the reply under the post, the DM text and buttons, and whether Ask for Follow or follow-ups are on.
- 2
Turn them off in BotSpace
Switch off the Instagram workflows you're moving so one comment doesn't get two DMs. Your WhatsApp workflows and inbox on BotSpace can keep running.
- 3
Create a Hypello account and connect Instagram
Sign up free with Google or email and connect your Instagram professional account through Meta. Add your Facebook Page if you want Messenger and ad comments too.
- 4
Rebuild each flow from a template
Use DM from Comments for comment flows, DM from Stories for Story replies, and inbox auto replies for keyword DMs. Add public reply variations and link buttons, and turn on Ask to Follow where you used Grow followers from comments.
- 5
Go live and catch up
Click Go Live and test with a comment from a second account. On a paid plan, Re-Trigger answers eligible comments from the past 7 days, so people who commented during the switch still get their DM.
The verdict
BotSpace suits Shopify and D2C brands that sell on WhatsApp as much as on Instagram. A shared inbox with team seats, WhatsApp broadcasts, and order messages in one tool are worth paying for if that's how you run sales and support, and its free plan goes a long way if 5 workflows are enough.
If Instagram is your main channel, Hypello costs less as you grow. Creator stays at ₹399 a month with unlimited contacts and automations, adds Facebook, Re-Trigger, and DMs from ad comments, and the AI agents run on credits included in your plan instead of a fee for each resolved chat. Compare the Hypello plans or start on the free plan.
FAQs
Frequently asked questions
What Instagram brands ask before moving from BotSpace to Hypello.
It depends on how many automations you run. If 5 workflows and no AI are enough, BotSpace Free costs nothing and lists no DM cap, while Hypello Free stops at 1,000 DMs a month. Past 5 workflows, BotSpace Pro starts at ₹999 a month for 500 engaged contacts and costs ₹2,800 for 5,000, while Hypello Creator stays at ₹399 a month, or ₹249 billed yearly ($4.90 in USD), with unlimited automations and contacts.
BotSpace has a Free plan, a Pro plan from ₹999 ($15) a month billed monthly, and a custom-priced Premium plan. Pro is priced by engaged contacts, meaning people who message or comment and get a reply in that month: 500 cost ₹999, 2,500 cost ₹1,600, 10,000 cost ₹5,000, and 20,000 cost ₹8,800. The Rex AI agent adds ₹10 per resolved conversation, and BotSpace's help center also lists ₹2 per Instagram comment it moderates. Each extra channel costs ₹750 a month, and WhatsApp, SMS, email, and phone usage is billed from a prepaid wallet.
Hypello Free includes unlimited automations and contacts, 1,000 DMs a month, Ask to Follow, Story and Live automations, 2 Instagram or Facebook accounts, and support on WhatsApp and email. BotSpace Free lists unlimited engaged contacts and no DM cap, but only 5 workflows, 1 seat, and 1 channel, and its AI agent needs Pro. Hypello Free suits you if you need more automations, and BotSpace Free if 5 are enough and you send more than 1,000 DMs a month.
Rex is available from BotSpace Pro and costs ₹10 for each conversation it resolves, billed on top of the plan. Hypello's Sales, Support, and Leads agents answer Instagram and Facebook DMs from your website, documents, and instructions, and run on AI credits included in the plan: 100 a month on Creator and 4,000 on Pro, which is about 4,000 to 5,600 AI messages. Both can hand a conversation to your team.
BotSpace's channel list covers WhatsApp, Instagram, web chat, SMS, email, and phone, and doesn't include Facebook. Hypello automates Facebook Page comments and Messenger alongside Instagram, and sends DMs to people who comment on your boosted posts and ads once your Page is connected. Free and Creator connect 2 accounts, so an Instagram account and a Facebook Page fit on one plan.
No. Hypello automates Instagram and Facebook only, so it doesn't send WhatsApp broadcasts, catalogs, or Shopify order messages. If WhatsApp drives most of your sales, BotSpace handles it in the same inbox as Instagram. You can also keep BotSpace for WhatsApp and run your Instagram automations on Hypello, as long as each Instagram flow runs in only one tool.
There's no direct import, but most Instagram quick workflows take a few minutes to rebuild. Turn off the matching workflow in BotSpace first so one comment doesn't get two DMs, then recreate the keyword, public reply, and DM with Hypello's DM from Comments template and go live. Hypello's support team can help on WhatsApp and email.
Hypello is a Meta Tech Provider, uses only Meta's official API, and never asks for your Instagram password. BotSpace lists itself as a Meta Business Partner. No tool can promise an account will never be restricted, so Hypello also paces sending with reply delays, a DM Safety Queue that holds DMs when Instagram's limit is reached, and Slow-Down Mode.
Keep reading
Switch your Instagram automations from BotSpace
Keep paying ₹399 a month as your audience grows, or start on the free plan with 1,000 DMs a month.